About us

RM Healthcare services is a premier Medical billing company built by industry experts with over 75 years of cumulative experience,we offer customized healthcare solutions to our clients Our comprehensive Healthcare industry knowledge and skill enables us to provide innovative & complete solutions to our clients challenges. We optimize our clients’ revenue cycle by leveraging our knowledge & experience to reduce the operating and capital costs, to increase cash flow and productivity. We can help you save a great deal of time and money. We cultivate success by working with you to understand your unique needs. We foster a collaborative environment designed to share ideas that lead to high performance of medical practices. There is no “one-size-fits-all” solution to healthcare and we work to facilitate innovation and customize our best practices to meet your unique needs.

VISION STATEMENT

Our Vision is to Innovate Healthcare Revenue Cycle Management that creates inspiration to the Industry and sustain being No. 1 Offshore Solutions Provider with top-notch quality delivery.

MISSION STATEMENT

To build strong delivery model that nurtures and strengthens the legacy RCM processes, by identifying and analyzing to innovate and implement cutting edge technologies which would positively impact our Client's.

*   RM Healthcare is all about doing things right the first time and every time to maximize collections

*   Identify, Analyze and eliminate the root cause of delayed payments.

*   Use technology to improve efficiency resulting into collecting money in shorter span.

Executive Leadership

We invite you to take a few minutes to get to know about us...

Subu

Subramanian Ramachandran

Founder / CEO

Subramanian R (Subu) has over 15 years of experience and a successful track record in a variety of business management functions, including Business Transformation & Re-engineering, Strategic Planning, Budgeting, Business Development, Sales and P & L Management.Always up to date on the changes in the US Healthcare space, he specializes in providing effective leadership to unfamiliar processes and turning ambiguous & new situations into improvement opportunities. Before starting RM, Subu has held various leadership positions in Large offshore healthcare orgnaizations and was instrumental in a large scale change management. His focus is exceeding the expectation of the end client through implementing innovative technologies.

Subu

Craig Sylverston

Managing Partner

Craig has deep a Passion, Drive, Determination and a relentless pursuit to see your Business and knowledge thrive beyond comprehension. He believes in the power of connectivity, timing and opportunity. Experienced with multiple Corporate years of Investment Banking, Technology, Healthcare, Marketing and Ecommerce he has a great wealth of knowledge and experience which has allowed him to step into the world of Entrepreneurship and Leadership. In his personal life he enjoy traveling, cooking, music, art, dancing, family, volunteering, working out and exploring our beautiful planet and all it has to offer. We all have a story to share which has brought us to this juncture in life. He is here to serve in any capacity he can and he is looking forward to speaking with you!

Subu

Craig Sylverston

Managing Partner

Nithya

Nithyaselvan Tamilarasan

Senior Director

Nithyaselvan Tamilarasan (Nithya) has over 12 years of experience in offshore Healthcare RCM including Claim Rejections, Denial Management, AR analytics, Payments, charges He has vast experience in project delivery, process management, Lean Implementation and people development. with Ever changing Healthcare space, his quick adaptation methodologies have complimented our client with consistent cash flow in terms of GCR, NCR and RPVs. Nithya, with his experience in process automation, software implementation, has always challenged the status quo to improve the delivery model by the hour.

Harsha

Harshavardhan Ramachandran

Director of Organizational Development

Harshavardhan Ramachandran (Harsha) As Director of Organizational Development for RM Health, Harsha brings more than 11 years’ experience in leading functions and business operations within rapid-growth organizations. Since joining RM, Harsha has led several change initiatives associated with the merger and acquisition of multiple companies, including enhancing existing cultural programs, reducing undesired employee turnover and establishing people programs and strategies as a critical contribution to business success.Prior to RM, Harsha was a member of the executive team at Gigstart and played a key role. Harsha has been nominated for the Indian Business Journals’ Leadership Award and served as a featured presenter at multiple industry events.

Harsha

Harshavardhan Ramachandran

Director of Organizational Development

Frank

Gopinath Chandrasekar

Director-Quality & Compliance

Gopinath Chandrasekar (Frank) has over 12 years of experience in Offshore Healthcare RCM space, where he has managed Quality, Compliance for various large scale offshore healthcare companies in India. Frank heads our quality control, quality assurance and compliance teams. Frank is responsible for all aspects of business that ensure Consistent, Compliant and Superior Service Delivery to our Clients and managing the Internal Processes & Best Practices that drive this objective of implementing various quality assurance process to ensure we are compliant with ever changing Healthcare RCM industry. His various contributions towards reduction in cycle time in multiple engagements led to enhanced business experience for clients

Sid

Siddharth Chandran

Associate Director - Process Improvement & Implementation (Project Management Office)

Siddharth Chandran (Sid) has 10+ years of experience and proven success in the Managed Healthcare and Insurance Industry, as well as private consulting. His most recent focus has been in the areas of operational process improvements and new client, product and/or program implementations.
His expertise in Client Relations, Customer and Provider Relations and Network Development have contributed towards his strong ability to identify and document operational opportunities for improvement, creative problem resolution, and promote effective relationships with both internal and external customers. His operational expertise and strong leadership abilities have enabled him to work with cross-functional units to successfully facilitate and lead new client, product and/or program implementations from start to launch.

Sid

Siddharth Chandran

Associate Director - Process Improvement & Implementation (Project Management Office)

Dhaya

Dhayalan Manoharan (Dhaya)

Associate Director / HIPAA Compliance Officer

Dhayalan Manoharan (Dhaya) is the Compliance Officer for RM Healthcare Services. Dhaya is responsible for independent compliance risk management across RM, reporting to Dhaya's CEO. Dhaya was formerly the Chief Auditor responsible for the Internal Audit (IA) Department. Reporting to the RM Audit Committee Chairman, Dhaya was responsible for IA's delivery of audit assurance on governance, risk management and control across RM globally to the Board and Executive Management. Prior to joining RM, Dhaya was the Internal Auditor where he led a major transformation of Internal Audit. He was engaged in various assignments involving risk management and internal control transformation, particularly as a result of regulatory requirements.

Praveen George

Praveen George

Onboarding Manager

Praveen George (PG) has over 6 years of experience in handling and Managing various Clients. He Works with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees and Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures. He Coaches, mentors and develops staff, including overseeing new employee onboarding and providing career development planning and opportunities.

Praveen George

Praveen George (PG)

Onboarding Manager

Aruna

Aruna Arjun (Aruna)

Deputy General Manager – Accounting & Finance

Aruna Arjun (Aruna) is Associate Director of Accounting and Finance for RM Healthcare. Prior to joining RM Healthcare, Aruna was Executive Accountant and Chief Operating officer at a Reputed Educational Organization.
Aruna held numerous financial leadership positions, including Director of Investor Relations, Commercial Finance and Financial Planning and Analysis. She also served in many other senior leadership roles.

Shanthi KV

Shanthi KV

Associate Director – Coding Operations

Shanthi has been the Associate Director of coding solutions since December 2018. In her present role, she is responsible for leading overall corporate strategy, growth and customer satisfaction within coding services and technology.
Shanthi held several leadership roles at various companies in India, US and Middle East between 2000-2015. Prior to rejoining RM Health in 2015.
With a friendly outlook and genuine smile, Shanthi conveys that she really cares—and that translates well into her work here at RM Helath. Over the last 18 years, Shanthi has dedicated her career to assisting healthcare organizations across the US and UAE, addressing business needs within the areas of medical coding, audit and compliance, CDI, ICD-10 initiatives, and transcription services.

Shanthi KV

Shanthi KV

Associate Director – Coding Operations

Mani

Manivannan Deenan

Associate Director - IT

Manivannan Deenan (Mani) has over 17 years of experience in various domains and has created new pathways in the field of Revenue Cycle Management, specifically in US Healthcare. A person with rich lifetime experience, he has, throughout his career, propounded the importance of ethics and values in professional life. Mani serves as champion of data security, product innovation and our solutions roadmap. He has expertise in payer and provider healthcare systems, and has held senior leadership roles in diverse, global organizations where he managed multi-million dollar budgets for both software development and operations teams. Mani has a proven track record helping technology organizations align strategy with innovation to build, deliver and maintain world-class software solutions.