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about us Niwax

Craig Sylverston

Director Operations and Strategic Partnerships

Leading the strategic partnerships and special projects divisions, Craig dedicates his time to pursuing potential partners and opportunities to generate profound value for RM Healthcare’s clients.

He provides a unique perspective, and RM Healthcare clients can be confident that all commercial associations and introductions will offer solutions and Services aligned with our core values. Furthermore, each is subject to thorough research and vetting to meet our exceptionally high standards for quality and compliance.

Craig spent 12 years in sales and business development networking across all 50 states. Professional successes include bringing products, Services, and solutions to nearly every sector of the healthcare industry.

RM Healthcare harness Craig's extensive professional network, strong communication skills, consulting experience, and ability to form partnerships to provide global opportunities for our clients and partners. Craig is committed to building a more formalized network encompassing RM Healthcare clients and partners where collaborations seamlessly evolve and provoke significant benefit for all involved..

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We Deliver Our Best

Deliver outcomes that improve the bottom line.

Our 1200+ employees help our clients scale rapidly by expanding capabilities and accelerating cash flow. Learn more about our Services.


Provider Revenue Cycle Management Services

RM Healthcare helps health systems, hospitals, and provider practices streamline operations, reduce costs, improve outcomes, and enhance the patient experience.


Payer Administrative Services

Our Services help payers manage all aspects of risk adjustment coding, streamline quality reporting for improved Star ratings, and help manage provider and member communication on your behalf.


Pharma Market Access Services

We provide the administrative support you need to help your pharma clients’ patients receive the therapy they need quickly and cost-effectively.


Clinical Communication Services

Improve staff efficiency, quality outcomes and patient satisfaction with our remote patient monitoring and telephone and message triage Services.


Patient Access Services

We can help your organization improve your patient access process, patient satisfaction, and the quality and effectiveness of your revenue cycle.


Business Office Services

Our technology-enabled revenue cycle management Services help you reduce rejections and denials, identify and resolve underpayments, shorten A/R days, and deliver more timely, accurate reimbursements.


Data & Analytics via WhiteSpace Health

We offer a highly configurable and interactive Revenue Intelligence Platform that uses the power of AI to reduce revenue leakage, effectively manage operations, and optimize revenue.


Advanced Technology

With over 150 engineers dedicated to developing sophisticated workflow management tools, leading robotics process automation (RPA), artificial intelligence solutions.


Mid-Cycle Services

Our coding, auditing, charge capture, CDI and registry Services help reduce coding backlogs, rejections, and denials, while optimizing compliance, efficiency, and reimbursement.


RM Healthcare handles more than 250,000 patient support calls each month