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Application Development, Management, and IT Infrastructure Services

Extend the excellence you've come to expect from your revenue cycle to your IT department. From development to management to monitoring, find a solution that works for your organization and enjoy the same best practices and dedication to a process that is the backbone of RM Healthcare revenue cycle management Services.



IT Software Services

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APPLICATION DEVELOPMENT

Leverage completely custom development Services from a team who understands the complexity of the healthcare application space.



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APPLICATION MANAGEMENT

Partner with a motivated team well versed in industry standard best practices for 24/7/365 application support and management.



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INFRASTRUCTURE MONITORING

From servers to bandwidth, discover peace of mind knowing your complete IT infrastructure is being closely monitored 24/7/365.







Application Development

RM Healthcare Application Development

The right application can increase efficiency and improve the patient experience...if it's designed and developed with the whole picture in mind. That's where RM Healthcare comes in. Work with a team deep in healthcare expertise and process improvements to develop the right suite of applications that work with the myriad of other applications it takes to run your organization.



CUSTOM DEVELOPMENT Services

  • New applications or major enhancements to existing applications (improve interoperability and user experience)
  • Faster time to market with tools and accelerators
  • Quality processes and methodologies
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HOW WE CAN HELP

  • Custom Application Development Services on different platforms
  • Complete SDLC Services on bug-fixes, change requests, minor enhancements, and projects.
  • Tools and accelerators for efficient software development
  • Industry-standard Methodologies
  • Agile, Waterfall, Project Management best practices of software development
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RM Healthcare Application Development Services

The right application can increase efficiency and improve the patient experience.

OVERALL DEVELOPMENT PORTFOLIO

Software development is the process programmers use to build computer programs. The process, also known as the Software Development Life Cycle (SDLC), includes several phases that provide a method for building products that meet technical specifications and user requirements. The SDLC provides an international standard that software companies can use to build and improve their computer programs. It offers a defined structure for development teams to follow in the design, creation and maintenance of high-quality software.The aim of the IT software development process is to build effective products within a defined budget and timeline.

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Custom Development

  • Java, .NET, Python, Perl, Web technologies
  • Integration, SOA, Workflow technologies
  • Machine Learning
  • Azure and Cloud-based development

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Reporting and Analytics / Mobility

  • SSIS/SSRS and other reporting Services
  • Support multiple mobile development platforms

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Testing Services

Provide end to end Testing Services through various phases of SDLC


  • Implementation and configuration testing
  • System integration testing
  • Sanity testing
  • User Acceptance Testing (UAT)
  • Performance and capacity testing
  • Security testing
  • Regression testing
  • Defect detention and removal
  • Defect prevention
  • Experience with various commercial and Open Source Testing tools






Application Management

RM Healthcare Application Management

Constant 24/7/365 management and issue resolution, for less. Partner with a highly-skilled, motivated team of healthcare experts to ensure your applications run smoothly and issues are resolved within minutes. Build a personalized and scalable solution guided by industry best practices, predictive analytics, and forward-thinking quality processes.



APPLICATIONS SUPPORT AND MAINTENANCE

  • Industry-standard processes and best practices
  • Optimized Services and continuous improvements adding business value
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HOW WE CAN HELP

  • 24x7 functional and technical support based on SLAs/KPIs
  • End to end support ranging from incident management to knowledge management
  • Personalized support solutions that scale from small businesses to large enterprises (T&M to Managed Services)
  • Industry-standard Best Practices: ITIL based, Six Sigma based quality processes, Metrics, and Dashboard
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RM Healthcare Application Management Services

Constant 24/7/365 management and issue resolution, for less.

WHAT WE HAVE TO OFFER

Together, we are ready to offer industry-leading Medical coding Services and Medical coding audit Services, offering high value for every coding dollar you spend for your coding needs. The power of accurate coding can be instantly visible in the drastic reductions in denials and increase in collections. With our team of AAPC-certified coders, the benefits of our Medical Coding Services include:

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L1 and L2 Application Support

  • Incident management
  • Problem management

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Application Maintenance

  • Event management
  • Problem management
  • Operational intelligence
  • Change management
  • Release and deployment
  • Knowledge management
  • Application & Database monitoring

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NEXT-GEN THEMES

  • Autonomics
  • Predictive Analytics
  • Database Monitoring
  • Gamification






Infrastructure Monitoring

RM Healthcare Infrastructure Monitoring

Resolve issues before they become a problem with Remote Infrastructure Monitoring. A key tenant in RM Healthcare revenue cycle management is process improvements to prevent issues down cycle. The same attention to detail is carried over to infrastructure monitoring and can save you time and headaches. If a major outage does occur, be alerted the instant it happens so the issue can be addressed in a timely manner.



REMOTE INFRASTRUCTURE MANAGEMENT OFFERING (RIMO)

  • Best-in-class people, processes, and tools
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MONITORING ENGINES

  • Server Performance
  • Event Log Monitoring
  • Ping Check Failures
  • Bandwidth Monitoring
  • Application & Database
  • Website URL’s check
  • SNMP Monitoring
  • Storage Monitoring
  • Remote Server Administration
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INFRASTRUCTURE MONITORING Services

RM Healthcare revenue cycle management is process improvements to prevent issues down cycle.

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RM Healthcare handles more than 250,000 patient support calls each month