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We never compromise with 'Quality'

Upholding the highest standards of quality in all RM Healthcare activities is a top priority. We strive to provide our customers with the most efficient and cost-effective medical billing services possible.

At RM Healthcare, we adhere to international standards and policy guidelines and strive to fulfill customer's needs and expectations. To deliver high levels of quality performance, we pursue the following aims.

Our Purpose is to be the most agile healthcare Services company in the world.

We will achieve this by responding to the evolving needs of our customers with innovative solutions that create sustainable value for our customers.

In an increasingly complex healthcare world, we help intricate processes and systems function, adapt and evolve to the changing needs of the industry, - so that we can help the medical community focus on delivering excellent patient care. We help our clients to extract the most value from their financial, administrative, and clinical processes, and make informed decisions.

  • # Continuous training and employee improvement to develop skilled and qualified people.
  • # Encourage a work environment wherein highest levels of efficiency can be delivered.

We never compromise with 'Quality'

  • Exceed customer’s expectations by providing quality service on time, every time.
  • Delivering error free and industry standards compliant Services at the most competitive prices.
  • Earn customer confidence and loyalty by providing Services and interactions of highest quality and greatest value.
  • Continuously monitor and improve customer's total experience.
  • Motivate employees to achieve organization goals and employee retention.
  • Implement a policy framework which is periodically reviewed to ensure better performance in all spheres of activity.

Our values define who we are, what we stand for, and how we behave.

While we come from different backgrounds and cultures, our values are what we have in common. Our values help use work towards our purpose of being the most agile healthcare Services company in the world - helping our clients achieve financial success while they focus on delivering high-quality patient care. Our values unite us, provide us guidance on working with our clients and each other, and drive us towards innovating continually to help our clients grow and thrive.


Respect for all

We treat every employee with dignity and respect, recognizing that their work and backgrounds are as important as our own. We will never be afraid to speak up and do the right thing.


Integrity is valued

We are honest and ethical and strive to earn the trust of our clients and stakeholders.


We are Accountable

We accept full responsibility for our behavior, actions, decisions, and results.


Team Work and togetherness

We work as one company, one team. Every team member is valued, treated with respect, encouraged to perform at the highest level, and rewarded for his/her efforts.


Innovation breaks through

Innovation is at the heart of what we do. We encourage people to break down barriers and take smart risks to create practical solutions that address some of the most pressing challenges our customers face.


Passion for Excellence

We are passionate about people, processes, and service excellence.


RM Healthcare handles more than 250,000 patient support calls each month