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about us Niwax

Sudharsan Elangovan (Max)

Process Improvement & Implementation Head (Project Management Office)

Max has 8+ years of experience and proven success in the Managed Healthcare and Insurance Industry, as well as private consulting. His most recent focus has been in the areas of operational process improvements and new client, product and/or program implementations.

His expertise in Client Relations, Customer and Provider Relations and Network Development have contributed towards his strong ability to identify and document operational opportunities for improvement, creative problem resolution, and promote effective relationships with both internal and external customers. His operational expertise and strong leadership abilities have enabled him to work with cross-functional units to successfully facilitate and lead new client, product and/or program implementations from start to launch.

Max has led several change initiatives associated with enhancing existing cultural programs, reducing undesired employee turnover, and establishing people programs and strategies as a critical contribution to business success. Prior to RM, Max was a member of the executive team at Megstart and played a key role. Max has been nominated for the Indian Business Journals’ Leadership Award and served as a featured presenter at multiple industry events.

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We Deliver Our Best

Deliver outcomes that improve the bottom line.

Our 1200+ employees help our clients scale rapidly by expanding capabilities and accelerating cash flow. Learn more about our Services.


Provider Revenue Cycle Management Services

RM Healthcare helps health systems, hospitals, and provider practices streamline operations, reduce costs, improve outcomes, and enhance the patient experience.


Payer Administrative Services

Our Services help payers manage all aspects of risk adjustment coding, streamline quality reporting for improved Star ratings, and help manage provider and member communication on your behalf.


Pharma Market Access Services

We provide the administrative support you need to help your pharma clients’ patients receive the therapy they need quickly and cost-effectively.


Clinical Communication Services

Improve staff efficiency, quality outcomes and patient satisfaction with our remote patient monitoring and telephone and message triage Services.


Patient Access Services

We can help your organization improve your patient access process, patient satisfaction, and the quality and effectiveness of your revenue cycle.


Business Office Services

Our technology-enabled revenue cycle management Services help you reduce rejections and denials, identify and resolve underpayments, shorten A/R days, and deliver more timely, accurate reimbursements.


Data & Analytics via WhiteSpace Health

We offer a highly configurable and interactive Revenue Intelligence Platform that uses the power of AI to reduce revenue leakage, effectively manage operations, and optimize revenue.


Advanced Technology

With over 150 engineers dedicated to developing sophisticated workflow management tools, leading robotics process automation (RPA), artificial intelligence solutions.


Mid-Cycle Services

Our coding, auditing, charge capture, CDI and registry Services help reduce coding backlogs, rejections, and denials, while optimizing compliance, efficiency, and reimbursement.


RM Healthcare handles more than 250,000 patient support calls each month